1xBet Review

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New Customers Only. 18+. T&C Apply.

Overview

1xBet is no longer an unknown entity in the online betting world. In fact, you will likely have seen its logo on the shirts of football players of some major teams. Although the bookmaker and online casino is originally from Russia and caters primarily to the CIS (Commonwealth of Independent States – which includes Russia, Belarus, and Armenia), the betting site has long since spread out to appeal to players in Europe and Asia.

They’ve been around since 2007 and come with a lot of experience in the online betting world. Now they make strides towards a much bigger audience, also accepting players from India and many more countries. In fact, 1xBet happens to be one of the largest bookmakers around. It is especially appealing that they offer tons of products under a single wallet. In many ways, they are definitely suited to online betting fans in India as well, though we do have to consider some issues around their business practices and trustworthiness.

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So, what do we like about 1xBet?

  • Accepts Indian players and Indian rupees
  • Successful international operator
  • Massive range of banking methods
  • Very competitive odds
  • Live streams for a large number of events
  • Many bonuses and promotions

And here is what worries us a little:

  • Dodgy transparency and questionable trustworthiness, problematic mediation between players and operator
  • Customer service is unsatisfactory
  • Website is too cluttered and not very user-friendly

A closer look at 1xBet

Overview aside, there are many reasons to check 1xBet out and take a closer look at what they offer and where exactly their problems are.

Safety and security

Let’s be honest, 1xBet does not have the best reputation when it comes to trustworthiness. The operator is licensed through Curacao, which appears to be the only license they operate under. Unfortunately, that’s not the best news for customers at 1xBet, because this is not the strictest gambling jurisdiction and mediation can be difficult as most customers have to rely on 3rd party mediators such as AskGamblers if they encounter issues with 1xBet.

Considering that 1xBet has been blacklisted by AskGamblers for “usage of unlicensed video slots, unregistered domains within their operating license agreement as well as usage of graphical content with disputed ownership”, we’re not in particularly high spirits either.

Logo of Curacao eGaming where 1xbet holds a gambling license
Curacao eGaming, where 1xBet holds a gambling license

Most issues we have heard about concern confiscated winnings and accounts that were unjustly closed, at least in the eyes of the players concerned. On sportsbookreview.com (SBR), 1xBet therefore only gets a D rating, which is pretty bad.

On the other hand, plenty of major sports teams work with 1xBet as their sponsor and do we want to assume that they willingly partner with a rogue operator? We would hope not.

We have no doubt that there are legitimate complaints against 1xBet and that there are players who have had issues with them. The majority of players, however, seem to be quite happy at 1xBet, continuing to gamble here.

Sports partners of 1xbet
Some of the Sports partners of 1xbet

So, what do we recommend? If you are after risky bets and high wagers, 1xBet is probably not for you. They have a vast offering of markets and games, but they don’t seem to encourage risky gambling and tend to restrict big winners fairly quickly. Whilst that’s not a practice we condone, it’s their business and many restrictions are already outlined in their terms and conditions. Read those carefully and gamble carefully here. Make small bets, reap your rewards and continue happily.

Other bookmakers welcome high rollers with open arms. 1xBet is not one of them.

Sportsbook, products, and games

With 1xBet we get a full-service online betting provider. We can’t even consider them primarily a bookmaker because their online casino is just as massive and they provide not just slots, but also tons of table games, virtual sports, bingo, a live casino, lottery games, toto, and a poker network.

The sportsbook covers dozens of sports and thousands of markets. There is hardly a sport that you can’t find here, even though the search might prove a little difficult here and there.

Live bet section at 1xbet
1xBet offers a huge comprehensive live betting market, you can bet on almost anything at 1xBet

Do you want to bet on Cricket? 1xBet has you covered, especially if you enjoy IPL betting. Tennis, football, horse racing? It is all there. Esports are extensively covered as well. And whilst there may not be many markets available for kabaddi, you will find current matches here, and with a little luck live betting will also be an option for you to bet on.

You can even bet on chess, darts or water polo if you felt so inclined. And 1xBet offers very competitive odds.

By the way, the casino works with over 40 providers to give players a massive library of games. You can easily sort games according to the provider or any number of other filters. It’ll be difficult to point out a game that’s not available at 1xBet, we sure didn’t find much that we were missing.

The live casino even offers Teen Patti, Turbo Batumi, Andar Bahar, and Kilic. Indian players should be very happy with the selection of games available specifically to their liking.

Picture of Teen Patti being played live at 1xbet
Teen Patti is being played in the live casino at 1xBet

So, when it comes to the products, games, and sports on offer at 1xBet, the operator receives top marks. If it were the only criteria to judge this bookmaker by, they’d pass without any problems whatsoever.

Welcome bonuses and other promotions

Right after sports and live betting follows the promotions button in the main menu at 1xBet. The drop-down options include promotions, bonuses, bonus games and a few other links that you can follow according to what you are actually looking for.

1xBet offers a range of deposit bonuses (including welcome bonuses, of course), cashback offers, tournaments, free spin offers, free bets, other promotions – you name it. Whatever your preferences, a bonus or promotion awaits casino, live casino, sportsbook (football, cricket, tennis is all covered), eSports, bingo or poker. There is an offer available for all of it.

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Of course, the promotions change around here and there, some are limited to a few days or weeks, some are seasonal. Still, there’s no shortage of promotions. In fact, it’s too much for us to get into here, so you are best served to check it out yourself and take your pick.

Be aware that all bonuses come with wagering requirements and that you will need to put in some effort to meet those requirements. Be sure to read all the terms and conditions of each bonus you wish to claim carefully. Also, you will only be able to use one first deposit bonus, so make sure you pick one that suits your preferences.

The good news is, you can deposit and withdraw using Indian rupees and the welcome bonuses are specifically available in INR as well.

Customer service needs improving

Whilst the customer service has seen improvements in recent years at 1xBet, the overall satisfaction is still not where it should be according to many players and punters at the casino. Mostly, complaints concern language barriers and long wait times as well as dissatisfaction with solutions offered to various issues.

Whether or not you will find the help you need, will depend on the problem you have. Technical questions are easily answered, and most problems can be addressed by browsing the comprehensive help section. That is thankfully well-organized and useful for many issues you may encounter.

Where you can find the support section and the live chat at 1xBet
You can find the support section on the menu on the top right corner on the 1xBet homepage. Live chat available 24/7

More specific problems will need to be addressed with customer services, who are available via live chat and email. If you prefer, you can also request a callback, but don’t expect that to happen quickly. Honestly, live chat is probably the easiest and fastest way to get problems resolved.

At the very least, we can say that the customer service team is trying their best. Whilst, their best is not as good as that of many competitors, we can hardly ask for more. And it does keep improving.

Banking at 1xBet

If you want to know more about the banking options at 1xBet, look for the dollar sign in the top menu. There are a few other signs there and if you click on it, you’ll be redirected to the banking page.

Here you will find everything you need to know about all the available banking options at 1xBet, how to deposit and withdraw, applicable fees and transaction times.

The menu on the left-hand side shows you all the different payment options, sorted into credit cards, eWallets, prepaid options, instant banking and more. There are more than 160 deposit methods and nearly 100 options for withdrawals. Do be aware that 1xBet prefers you to use the same method for deposits and withdrawals. That is true for most online betting operators, but at 1xBet you really should stick to the same method.

Different methods to deposit and withdrawal with at 1xBet
Players from India got 53 different methods to deposit, and 38 methods to withdrawal with, which is very good

Customers from India will be able to deposit and withdraw in Indian rupees and you may even be able to make cash deposits. Cryptocurrencies are also available as a payment method.

Whilst we have not seen a withdrawal limit at 1xBet, remember that bigger withdrawals are almost always a bit of a hassle and take longer to get approved. Additionally, each withdrawal method has its own limit anyway, depending on the method you choose.

And it is vitally important to have the KYC (know your customer) done before you make your first withdrawal. It should prevent any hold-ups as long as all your ID documents have been approved beforehand.

Software, design, and mobile play

One of the main complaints we and others have about 1xBet is the website design. It’s all there all at once. There is simply too much going on here and the homepage is awfully cluttered. That is not particularly user-friendly and navigating around the various sections can be tedious and confusing.

1xbet homepage on a deskop
The homepage on a computer desktop looks very overwhelming, but it gets way easier to navigate on mobile or tablet

Yes, we realize this is a one-stop-shop. But other bookmakers and online casinos offer just as much as 1xBet among their products and manage to give us a user-friendly page with an intuitive design.

Here, however, we get a bit of a headache trying to find our way around and newbie punters or players will be overwhelmed.

It’s great that everything you need is available and that you can find so much information here, but we would prefer a tidier and more simplified look.

1xBet homepage on a mobile device
1xBet gets much easier to navigate on when launched on a mobile device

As it is, you might be better off to access 1xBet via mobile. The smaller screen requires a neater solution and the operator offers various gambling apps for iOS and Android, which give players a much better gambling experience.

Verdict

An online betting operator that could be excellent with improvements

So, we’ve made it clear what we like about 1xBet. They have an awesome range of online gambling products and it is a great address for online betting in India simply because they cover many of the favorite sports Indians like to bet on.

Casino fans are also going to be happy with the live casino and the options specifically available for players from India.

Casino section at 1xBet viewed from a mobile
Casino section at 1xBet, they are among few online casinos that offer Teen Patti and Andar Bahar

Beyond that, 1xBet has plenty of bonuses and promotions to choose from, which should keep most customers happy and they have a massive range of payment methods, conveniently accepting Indian rupees and other currencies.

On the other hand, the customer service needs to be improved and the homepage is cluttered and difficult to navigate. That is true for the sportsbook as well, but if you prefer to gamble via your mobile device, you should find things improved.

And if 1xBet manages to also clear their trust issues, we can easily recommend them as a top online betting site in India.

If you have doubts, tread lightly when checking them out. Make small deposits, don’t use the whole welcome bonus and bet carefully. Get your ID check sorted beforehand and make small withdrawals at first. Casual punters should be well taken care of here, though.

1xBet FAQ

Are players from India welcome at 1xBet?

Yes, players from India should feel really welcome at 1xBet. They got convenient payment methods for customers from India, and they offer markets on the favorite sports in India. Fortunately, you will find kabaddi odds here and other odds on other favorite sports in India such as tennis, cricket, football, and horse racing in its comprehensive sports market.

Can I deposit in rupees and play with INR as currency at 1xBet?

Yes, at 1xBet you can deposit using rupees. In fact, 1xBet offers more different deposit methods than we seen anywhere else, and they let you play with INR as currency here.

Is it possible to stream live games at 1xBet?

Yes, 1xBet offers a free stream as long as you are registered as a customer. Their live stream doesn’t cover all matches, but they cover most of the popular games.

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