Betway Review

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Overview

Having been established in 2006, Betway has become a bookmaker and online casino that operates around the world and is among the still relatively few bookmakers to offer online betting in India. Most of the people playing at Betway are quite happy with the operator.

Considering that Betway is licensed in multiple jurisdictions, the bookmaker can also be quite safe and very well regulated. However, there have been some issues in the past that we will be addressing as well.

Still, Betway is among the best online casinos and bookmakers in India for new players, offering a great range of markets, excellent odds and awesome casino games.

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What’s great?

  • Accepts Indian players
  • Deposits and withdrawals in rupees possible
  • Many markets favored in India and competitive odds
  • Excellent for eSports
  • Great for beginners
  • Plenty of free bets and other promotions

And what not?

  • Too many unresolved customer complaints
  • No poker or bingo network
  • Hardly any banking information in advance

A closer look at Betway

Now, let’s take a closer look at Betway and what makes it a top choice for online betting in India.

Safety and security

Betway is licensed and regulated through Malta, Sweden, Denmark, and the UK Gambling Commission. The UKGC is among the strictest gambling regulators out there and as it stands there are no sanctions on record against Betway, which is great news. Hardly a bookmaker is free of issues and customer complaints are fairly common. But if there were serious violations at Betway, the UKGC would have taken note by now.

Interestingly, on Trustpilot, Betway is very well-reviewed. We do have to note that many reviews are very short and not at all substantial. That means we’re not exactly told what makes Betway so great to these reviewers. Plus, quite a few of the reviewers have only written that one review for Betway, which is a little odd and should not necessarily be taken seriously.

Picture of the Malta Gaming Authority logo where Betway has license
Malta Gaming Authority, one of the places where Betway holds a gambling license

Additionally, Betway works closely with eCOGRA and IBAS to ensure fairness and transparency. That’s also not something a lot of bookmakers do.

But the popular online casino platform AskGamblers has issued an official warning against Betway due to a failure to respond to a vast majority of their complaints. Unfortunately, right now, only 7 out of 34 complaints have been resolved and AskGamblers is accusing Betway of stalling tactics and denial of cooperation. It would seem that Betway really doesn’t want to work with AskGamblers as a mediator.

At the same time, though, the overall number of complaints is fairly small compared to many other online casinos or bookmakers that have been around for half as long as Betway.

Picture of the different sponsors and partners of betway
Official principal sponsors and betting partners of Betway

So, what do we make of that? Officially, Betway can absolutely be considered safe. And aside from this issue over at AskGamblers, we couldn’t find much that indicates a problematic operator. If you decide to sign up at Betway, we recommend you get your ID verified right away and start small, with small deposits and small withdrawals and test them out first.

Markets, odds, and casino games

Customers in India and elsewhere in the world can look forward to some of the best odds in many markets in the industry at Betway. Their sportsbook excellent and well worth checking out, especially if you’re new to online betting in India. You will find dozens of different sports and events at Betway to bet on as well as extremely competitive odds.

The sportsbook is comprehensive, including thousands of markets. More importantly, you can set it according to your preferences, which is quite handy.

In-play betting is also available and can bring a lot of fun. Of course, cricket betting is quite prominent for Indian players and Betway is a great address to take your cricket betting in India to. But if you are into eSports, Betway is also one of the best bookmakers to check out. They have a dedicated section for eSports and players from India will be able to bet on Indian leagues.

Live bet section at Betway
In-play betting at Betway is great and covers almost anything there is to bet on

But Betway is also a full online casino, where you can find some of the best software providers in the business, which means their games are supplied by developers such as Microgaming, Yggdrasil Gaming, Play’n GO, NetEnt as well as many other suppliers.

You’ll be able to many slots and a very good selection of tables games here, including Blackjack, Roulette, and Baccarat as well as Casino Poker, Keno, Bingo and Video Poker. In terms of variety, Betway keeps its players entertained.

In the live casino, you’ll find tables from Evolution Gaming, one of the leaders in the industry.

The live tables are supplied by Evolution Gaming, the industry leader, which means you will find some excellent live dealer games at Betway. A few NetEnt games are also available. It’s not the most extensive live casino but it should suffice for most needs.

24/7 Customer Service

In our experience, the customer service team at Betway is very friendly and they try their best to be helpful. The best way to contact them is via live chat, although you are required to verify your account details before the chat starts, which is a little tedious.

You can also send an email, of course, but here you won’t get an instant reply, so it’s best to leave it for questions that don’t need quick answers.

Live chat is available 24/7 at Betway
The live chat, which is available 24/7 and can be easily found at Betway

There is no option to call the customer service team for customers from India, however.

Before contacting the team, you can always browse the help sections, which is comprehensive and answers many important questions beforehand. Since Betway offers plenty of information in advance, you will only find yourself in need of contacting the customer service team, if it’s really important or a specific issue that needs personal intervention.

Payment methods at Betway

Before signing up and visiting the cashier, you won’t really know which payment options are available to players from India. There is no separate banking section that would list all the relevant information we would usually want, such as deposit and withdrawal methods, transaction times or fees and limits.

We do know that Betway allows players from India to deposit and withdraw using Indian rupees, which is quite the advantage. They’re not always using INR as the applicable currency everywhere on the site when you access it from India, sometimes using $ instead, but once you’re logged into your own account, you’ll always see your account balance displayed in your preferred currency on your Betway account.

Some of the different deposit methods you got available at Betway
Some of the different deposit methods you got available at Betway

Deposits and withdrawals are possible via the usual means such as credit cards, Skrill, Neteller, Paysafecard (deposits only), Entropay and many others. Further questions regarding banking are answered in the help section at the casino.

We couldn’t find a mention of withdrawal limits anywhere, which would be great news. But we still recommend that you request small withdrawals before withdrawing all your winnings at once.

Welcome Bonus and promotions

Betway has a welcome offer for new players. They introduce one for UK players and one for the rest of the world. That means players from India can sign up at the online casino and get a bonus of up to €/$1,000 (or currency equivalent) for their first three deposits. A live casino bonus is also available, whilst customers signing up for the sportsbook mostly get to claim free bets to start off with.

Currently, new customers can claim a first deposit bonus of up to INR 2,500 with wagering requirements of 6x at odds of 1.75 or higher. The minimum deposit is INR 500.

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Bonuses at Betway also have wagering requirements, which can differ depending on your region. Most bonus funds need to be wagered 50x at Betway if you wager your bonus at the casino that is.

In the ‘Plus’ section at Betway, you’ll find their current promotions. The focus is clearly on free bets in the sports sections, but casino players will also find a fair share of promotions to participate in. These offers are regularly updated and often seasonal, depending on what’s currently happening in the sports world.

As always, it is important that you read the full terms and conditions of each bonus or promotion before signing up for it.

Design, navigation, and mobile gambling

We get a website with a reasonably simple design at Betway that is mostly kept in black, whilst highlights are white and blue on the homepage. The site is neat and well-organized, avoiding clutter and special effects.

The navigation is very user-friendly and it’s easy to find your way around here. The site loads fast and if you’re a fan of mobile gambling, you’ll be happy with the mobile page as well.

Betway sports menu layout
Betway got a really nice layout to find your favorite sports fast when on a mobile

We found the sportsbook at Betway very well organized and intuitive to use. The sportsbook is great for beginners, who won’t feel overwhelmed here and get an excellent choice of sports and competitive odds.

The website may not be super exciting or innovative in design, but it is functional and that’s much more important in our view.

Verdict

A very good bookmaker and online casino that simply has to resolve their complaints

If you want to get into online betting in India, Betway is a great option, especially if you’re new to sports betting. They have a comprehensive and user-friendly sportsbook that makes things easy for newbies.

And they treat their players from India very well indeed, offering free bets and great cricket betting options, especially during the IPL. ESport fans, in particular, should check Betway out as it is one of their specialties.

Beyond that, you can friend a great selection of online casino games here and some awesome jackpots to chase the big wins.

The overview of live table games at Betway
Betway offers a great selection of live tables in their live casino

Betway is also a bookmaker that is very well regulated and if it weren’t for the warning on the AskGamblers forum, we wouldn’t be able to find any issues at all with this operator. Clearly, this needs to be sorted and we will hopefully see the warning removed eventually.

If you’re unsure whether Betway is safe for you, simply start slow, make small deposits, place a few safe bets here and there and withdraw your winnings in small amounts. It’s a good way to test their services. After all, a bookmaker has to gain your trust, not the other way around.

Betway FAQ

Can I deposit in rupees and play with INR as currency at Betway?

Yes, you can deposit in rupees at Betway, and you can also play with INR as currency here.

Does Betway have a comprehensive odds market for Indian players?

Yes, players from India should feel very well taken care of at Betway. Betway has the famous cricket legend Kevin Pietersen that will be giving you insight and tips during the Ashes as the brand ambassador at Betway. Odds markets on football, tennis, horse racing, cricket, and many more top sports in India is also available at Betway.

Is Betway trustworthy?

Betway is licensed and regulated through Malta, Sweden, Denmark, and the UK Gambling Commission. With these licenses, it is safe to say that Betway is trustworthy. They also work very closely with eCOGRA and IBAS.

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