Bet365 Review

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New Customers Only. 18+. T&C Apply.


Bet365 has been around for almost 20 years at the time of our review. The operator will celebrate their anniversary in 2020. Which means they’ve been around much longer than most of their competitors. Having been in business for so many years means they are doing something right. Indeed, they are touted as one of the biggest and best-betting sites in the world.

They operate globally and are available to customers in India as well, which includes a welcome bonus of up to ₹10,000.

Offering tons of experience, exceptional industry standards, and more than competitive odds, bet365 is undoubtedly a great choice for those interested in online betting in India.

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The good and great

There are a lot of areas where bet365 excels at. Whilst we will go into detail further below, here are our main positives for this gambling provider.

  • Available for Indian players; Indian rupees accepted
  • Well-regulated with multiple trustworthy licenses
  • Full-service gambling provider
  • Fair welcome bonus
  • Massive sportsbook with some of the best odds
  • Fantastic customer service

The maybe not so good

Honestly, we have hardly any complaints about bet365. They’ve been around for so long that their reputation is well-established. But having been around for so long, one might become a little complacent and take their players for granted. If only just a little. So, here’s what we would like to see improved:

  • Updated Sportsbook design – it looks dated and is a little cluttered
  • More casino promotions and network promotions – too much focus on the sportsbook

A closer look at bet365

Interested in knowing more? A company that is about to celebrate its 20th anniversary has much to offer and a detailed look will give you a much better idea of what you are getting into.

Safety and security

Bet365 boldly claims itself to have 35 million customers worldwide, employing over 4,300 people. Take that into consideration when checking the number of complaints currently on AskGamblers. There are 14, though only 4 are resolved. Most customers view their experiences with the online betting operator very positive and their complaints match ours.

Beyond that, of course, we’re interested in how well-regulated bet365 is. The operator holds licenses from the UKGC and the MGA, where no sanctions are on record or any penalties. Additionally, the company is affiliated with IBAS, where customers can direct their complaints concerning bet365. We don’t expect there to be a lot.

What we welcome in particular is the transparency of the operator. They publish their overall RTP (return to player), which is updated on a monthly basis. Thus, players always know what the casino pays back, and those numbers are officially verified.

All things considered, bet365 is among the safest and most trustworthy operators out there. We don’t know of a perfect online gambling operator, though some come close. Bet365 is definitely a great option for players in India if security is important to you.

Markets, odds and other products

Visiting the sportsbook at bet365 can be a little overwhelming at first. It is, after all, one of the largest sportsbooks around and it shows. You’ll be able to find just about any market, sport, or event under the sun. Cricket is among them and football, hockey, tennis and even kabaddi can be found here.

If you’re looking for competitive odds for IPL betting, the CPL, or the World Cup, you won’t have to go looking for very long. With a little luck, a timely promotion will also be at hand.

In-play betting is also available to customers in India and bet365 is one of the few sites that offer live streaming of many of their events to all customers who have an active account with a balance (however small that might be).

Bet365 is a full-service gambling provider. Their casino games can be found in the ‘Games’, ‘Vegas’ and ‘Casino’ sections, which are all quite similar, though the providers you find in each section are different. We’re not entirely sure why there are three sections for casino games, but okay.

The operator works with dozens of online gambling providers and hosts hundreds of great games in their library. In addition to tons of slots, you can also find all kinds of other casino games here, including Roulette, Blackjack, Baccarat, various Casino Poker versions, Video Poker, Craps, Scratch Cards, and other games.

Bet365 also hosts its own poker network, where you can avail yourself of poker promotions, join tournaments and play against other players from around the world.

Bingo games also get their own section, where you can find plenty of Bingo action.

Needless to say, bet365 also offers a live casino. Here each table game gets its own lobby, where different table limits, languages and versions of each game are available.

The welcome bonus and other promotions

New customers in India are welcomes with a first deposit bonus of up to INR 10,000. You can sign up via the sportsbook, casino or live casino to claim the bonus. Depending on how you sign up, wagering requirements will differ and each option has a host of terms and conditions attached. But the bonus terms at bet365 are very fair. The operator doesn’t have to lure in new customers anymore and they also don’t need to impose nearly impossible wagering requirements either.

Bet365 has regular promotions running, especially in the sportsbook you’ll find regular boosts and free bet offers. Most promotions are specific to your location, which means online betting fans in India will get different offers than those in the UK or elsewhere.


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Overall, the gambling operator has a fewer casino and live casino offers available than sports offers. The latter remains their focus, which is great for punters. But slot fans would like to see some free spin offers here and there as well or bigger network promotions, which are a rarity at bet365.

Excellent customer support

Bet365 offers one of the most comprehensive help sections we have ever seen. Each product category gets its own link here for further help and information and there is also an overview of the frequently asked questions most customers have.

It is worth browsing through the help section before contacting the customer service team. When you do find yourself in need of talking to someone, you’ll be able to reach the team around the clock via live chat, email, and phone. There is a toll-free number for the UK, though not for India. Players from India are best served by using the live chat option.

The customer service team enjoys an excellent reputation, having been around for so long that their professionalism is outstanding. The team is friendly and helpful as well, of course. The one thing we noticed, however, is that they seem to be less engaging in player forums than other casinos or bookmakers. Here they don’t seem to reply much to reviews, whether they are positive or negative. More engagement would certainly be desirable.

Banking made easy

We have rarely encountered a gambling operator that makes banking as easy as bet365. Simply follow the ‘Banking’ link at the bottom of the homepage and then select the country you are in. Now you’ll see all banking options that are available in your region.

Since deposit and withdrawal options differ between countries, this is a handy way of organizing things without being bothered to see payment options you won’t be able to use anyway.

Customers from India will be able to use various credit cards and eWallets as well as instant banking and bank transfer. Additionally, bet365 also makes it possible for players from India to make deposits via cheque. This will take a while to clear, mind you. In turn, it is possible to receive a cheque when making a withdrawal as well.

In the banking section, you will also be able to see transaction times, fees and the minimum and maximum deposits and withdrawals. All information is readily available, which is another benefit of bet365.

Navigation, design and mobile gambling

For the most part, the bet365 gambling platform is modern and leaves nothing to be desired. Especially the casino and live casino are nicely done, which is thanks to an upgrade a few years ago. Navigation is easy and intuitive. The design is pleasant, and the color palette is not overly bright, instead, it is crisp and clean.

That said, the proprietary sportsbook feels a little dated. It is also a little more cluttered than we would like, which can be somewhat overwhelming for new players. There is just so much to take in at a glance. Once you’ve found your bearings, you’ll be able to find your way around easily, though. The sportsbook may feel a little cluttered, but it is very well organized.

Bet365 seems to focus more on functionality than on flashy gimmicks, which is not a bad thing.

If you prefer to play on the go, you can get the bet365 app. It’s a great option for playing casino games or placing bets via the mobile betting slip. One of the best features is the ability to also use it for live streams, which is something hardly anyone else offers.

The mobile app of bet365 is really good and comes highly recommended.


One of the best operators for online betting in India

It’s almost impossible to go wrong with a gambling provider that has been around for nearly 20 years. There is so much experience in the background that you can expect bet365 to know what they are doing.

If you are in India and are on the lookout for an all-round gambling venue, we can definitely recommend bet365 above most others. There might be other gambling operators offering more kabaddi betting or better eSports options than bet365, but this is one of the most trustworthy operators out there, which is very important.

As you can see, our complaints were few and nothing that would stop us from recommending this betting operator to players from India.

FAQ about Bet365

Can I deposit in rupees and play with INR as currency at Bet365?

Yes, you can deposit with rupees and even deposit via cheque if you prefer at Bet365, and let you play with INR as currency.

Is Bet365 trustworthy?

Yes, we can assure you that Bet365 is a very safe gambling provider. Being around for nearly 20 years, and licensed via the UKGC and the MGA with no sanctions or penalties on the record.

Can I watch a live stream at Bet365?

As long as you got any founds in your Bet365 account you will be able to watch almost any game being played live at Bet365.

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